Support
Please include your phone model and, for subscription questions, your App Store or Google Play order number.
Frequently asked questions
How do I restore AlokTips Pro on a new phone?Open the app → Pro → Restore purchases, signed in with the same Apple ID or Google account you subscribed with.
How do I cancel my subscription?iPhone: Settings → your name → Subscriptions → AlokTips. Android: Google Play → Profile → Payments & subscriptions → Subscriptions. Deleting the app does not cancel it.
Can I get a refund?Purchases are processed by Apple or Google, so refunds are requested from them: reportaproblem.apple.com or Google Play's order history.
When are new picks published?Daily shortly after 01:05 WAT (00:05 UTC). Picks only include games you can still act on, each with its kick-off time. On days without a strong option we don't force a pick.
Do you take bets or hold money?No. AlokTips is an information app — no bets, deposits, wallets or payouts.
How do I delete my data?Email support@inmessage.xyz with the subject “Delete my data”. See our Privacy Policy.
Gambling help18+ only. If betting stops being fun, free confidential help is available at BeGambleAware.org and GamblingTherapy.org.